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Support
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Support FAQ
Created by
Andreas Püschel
, last modified on
Oct 11, 2014
Pages
Support FAQ - General Questions
How long will you support the different versions of JobScheduler and YADE?
Which common Database Management Systems are supported by JobScheduler
Which Java versions is JobScheduler available for?
Which platforms is JobScheduler available for and what platform support is provided?
Support FAQ - Submitting Support Requests
How to get in contact with the SOS Support Team?
What information will SOS need when you submit a support request?
How to add a ticket to the Ticket System?
How to collect information about the JobScheduler environment
Support FAQ - Support Options
Are there any phone support options, or is there someone always watching the mailbox for those 1-hour-need emergency situations?
Do you include online sessions as part of your support packages?
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{"serverDuration": 113, "requestCorrelationId": "48b3eaa85bda1b1b"}