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  • Users from Sourcefourge that have reported a Bug and that wants to follow the resolution of this Bug (the Fix)
  • Customers that have reported a Bug in OTRS and wants to follow the resolution of this Bug (the Fix)

How to track issues?

There are basically three ways of tracking issues in the SOS Change Management System. Only the first one "Watching Issues" is available for Users and Customers. The second and the third option are just available for Customers:

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