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Product Knowledge Base
We would like this site to the PKB to evolve into a comprehensive knowledge base about using JobScheduler and JADEYADE. This is a challenge for the SOS and for the Open Source product community:
- Your feedback is essential. Please help us to improve the products and this knowledge base by using the Feedback section to report problems and making suggestions for improvements.
- If you would like to become an active member with permissions to add articles, to chat, to watch and comment pages then please apply for Community Membership.
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- Anonymous access to the Change Management System is available.
- Please self-register to watch and track issues, to comment on issues, and to vote for issues.
- If you would like to become an active member with permissions to watch and to comment issues add feature requests then please send us an e-mail to community@sos-berlin.com and ask for user requestor access to the Change Management System.
- The Change Management System is integrated with the Product Knowledge Base. You will find the information on releases, fixes and features in the Release Information section.
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Bug reports, feature requests and support requests can be added to the SourceForge Ticket System:
Please, keep in mind that the Ticket System is a community effort. There are many helpful users around who would answer questions and provide recommendations. SOS is constantly involved in ticket resolution, however, we cannot guarantee timely answers to all your requests.
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The following SourceForge forums are provided for the Open Source community:
Please, note that these forums are maintained by the community. SOS is involved in the discussions, however, we have limited resources and may not answer every question in a timely manner. From our experience you will receive answers most efficiently if you take the time to:
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- See the detailed list of Support Resources that are available for users of an Open Source License and customers with a Commercial License.
- You will find more information in the Support section.
- You can also find detailed information about the Professional Services provided by SOS.
Third Party Resources
- Finally a big "Thank You, Atlassian" who support our Open Source projects with free licenses for JIRA and Confluence.
- In addition, we would like to express our sincere thanks to the manufactures manufacturers of plugins that we were allowed to use on in this site:
- Adaptivist, Survey Plugin, Form Mail Plugin
- Addteq, MSCGen Plugin; Michael McTernan, MSCGen
- Midori, Archiving Plugin
- ServiceRocket, Link Validator Plugin, Reporting Plugin, Redirection Plugin
- Spectrum Groupe, Glossary
- Bob Swift, Graphviz Diagrams
- Edward Wenbb, Freemind Plugin
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