Product Knowledge Base

We would like the Product Knowledge Base to evolve into a comprehensive knowledge base about using JobScheduler and YADE. This is a challenge for the SOS and for the Open Source product community

Change Management System

We offer public access to the Change Management System that we use to keep track of bug-fixes and feature requests:

Ticket System

Bug reports, feature requests and support requests can be added to the SourceForge Ticket System:

Please, keep in mind that the Ticket System is a community effort. There are many helpful users around who would answer questions and provide recommendations. SOS is constantly involved in ticket resolution, however, we cannot guarantee timely answers to all your requests.

Please, when adding a ticket consider the information given in What information will SOS need when you submit a support request?

User Forum

The following SourceForge forums are provided for the Open Source community:

Please, note that these forums are maintained by the community. SOS is involved in the discussions, however, we have limited resources and may not answer every question in a timely manner. From our experience you will receive answers most efficiently if you take the time to:

Resources for Support & Services

SOS provides services for users of an Open Source License as well as professional services for customers with a Commercial License - who enable us to finance on-going development. 

Third Party Resources

 


 

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