...
Getting in contact with the SOS Support Team
Customers of a Commercial
...
License
- Please, check the Change Management System if a similar bug or change has been reported.
- If you have been assigned an account for the SOS Ticket System then add your Bug Report or Change Request to the Ticket System.
- If you booked an additional Support Option for
- 24/7 Support then add your Bug Report for issues with the priority
production standstil
to the Ticket System - Service Request Support then add your Service Request to the Ticket System.
- 24/7 Support then add your Bug Report for issues with the priority
- In case of outage of the Ticket System send an e-mail to support@sos-berlin.com
- In case of outage of the mail server call us by +49 30 864 790 28
Users of an Open Source
...
License
- Please, check the Change Management System if a similar bug or change has been reported.
- Find more Information in the Community Resources section.
...