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Introduction

  • Initial Operation is performed after installation of JS7 Controller, Agent and JOC Cockpit, see JS7 - Initial Operation
  • This includes the registration of a Controller and Agents. While registration of Controller and Agent there are certain cases when users face errors while registering Controllers and Agents.

Troubleshooting

The Agent and Controller have different scenarios for troubleshooting. Refer the below articles for references:

  1. JS7 - How to troubleshoot Agent Initial operation

  2. JS7 - How to troubleshoot Controller Initial Operation

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