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• The outage of an Agent will stop the execution of workflows with that Agent. Workflows running with Agents that remain available are unaffected.
• Workflows that which miss their scheduled execution date will be executed when the Agent becomes available.

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• The Controller is used at design-time to deploy workflows and to submit orders to Agents. At run-time the Controller receives information about execution results and order state transitions from Agents.
• If an Agent becomes unavailable then:
  • the Controller will try to reconnect to the respective Agent in question.
  • the Controller reports will report the missing Agent connection to the JOC Cockpit.
• When the connection to the Agent is re-established then the Controller continues receipt of will continue to receive execution results and order state transitions.

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• JOC Cockpit receives information about Agents from a Controller. There is no direct connection from JOC Cockpit to Agents.
• In case of outage of an Agent:
  • the Controller reports will report the information to the JOC Cockpit that which will then display the missing Agent connection with in its JS7 - Dashboard.
  • any interaction with an the Agent such as deployment of workflows or requests for submission/cancellation of orders to that Agent are will be delayed. The Controller accepts will accept such requests and will forward them to the Agent when the Agent becomes available. It is therefore not required to repeat necessary for such requests to be repeated as they are have been promised to and will be executed on availability of an Agentwhen the Agent becomes available.

Troubleshooting

• JS7 - How to troubleshoot the outage of an Agent

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