• The outage of an Agent will stop execution of workflows with that Agent. Workflows running with Agents that remain available are not affected.
  • Workflows that miss their scheduled execution date will be executed when the Agent becomes available.
  • Testing by SOS includes performing tests for the scenario when an Agent becomes unavailable for 24 hours. Tests include JS7 - How to relocate an Agent to a new server after a 24 hour outage and update the Agent registration with JOC Cockpit. The migrated Agent executes any outstanding workflows from the previous day and any newly added orders.

  • For more detailed information about the behavior in case of outages see JS7 - FAQ - What happens to workflows in case of outage of an Agent


See JS7 - How to troubleshoot the outage of an Agent

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