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An Agent outage can be handled either by resolving the issue with the current Agent, e.g. by restarting , or by relocating the ./state directory to a different Agent provided that access to the same scripts and programs is available that should be executed. The journal of the Agent is stored in the ./state directory. To relocate the journal to a different Agent copy the journal files to the target Agent. Refer to the article Relocating

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Agent's Journal

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If Agent1 is facing an outage and Agent2 is running - on the same server or on a different server - then follow the below steps to relocate the Agent's journal from Agent1 to Agent2:

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Notes:

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• If Agent1 is operated for HTTPS then you can modify the protocol to HTTP and to point to a different host provided that this is in line with your security requirements.
• The same applies vice versa if Agent1 is operated for HTTP and Agent2 is operated for HTTPS.

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for the steps on how the agent can be relocated.