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Table of Contents

Training Options

General Information

  • SOS offers Sales Partners offer the same Training Options to their customers as SOScustomers of a Commercial License.
  • Training is considered an essential prerequisite for smooth operation of complex software. 
    • Sales Partners ask their customers to book trainings as applicable for the customer's operational needs.
    • It is not a good idea to skip training services and to postpone requests for service (advice, questions) by customers to a later support period.
    • Sales Partners answer to requests for service of their customers. The SOS support team cannot accept requests for service from a Sales Partner's customers as there is no contractual relation between SOS and a Sales Partner's customers.

Overview

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PDF
namesos_product_training_services-customers.pdf

Training Plans

...

  • SOS offers standard trainings and individually tailored training sessions.

Training and Coaching

... more information is available from the company web site

...

PDF
name2014-jobscheduler-product_training_services-information-en.pdf

Offering

  • Partners offer Training Options as stated in the above-mentioned documents to their customers.
  • Partners are free to offer additional training options on their behalf.

Performance

...

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