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- Bug reports are accepted from the SOS Ticket System and from our SourceForge Forums.
- Bugs are added and tracked with our Change Management System.
- Fixes for bugs are added to all maintenance releases of any branches that are under mainrtenance including LTS releases.
Feature Requests
The following procedures apply to adding feature requests to the roadmapFeature requests are welcome at any time and are handled like this:
- Feature requests are accepted from the SOS Ticket System and from our SourceForge Forums.
- Feature requests are added and tracked with our Change Management System.
- The following procedures apply to when adding feature requests to the roadmap:
- Any users can vote for Deferred Features that are not assigned a release. Should we receive a relevant number of votes then we will add a feature to the roadmap.
- Security and compliance related feature requests usually are immediately added to the roadmap.
- Customers of a Commercial License can make use of our Feature Development Service.
References
- The current status of releases is available from our Release Information.
- Details about bug-fixes and features are available from our Change Management System.
- For questions and proposals get in contact by e-mail to: sales@sos-berlin.com.