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- Code modifications by users of open source licenses
- Code modifications can be submitted as feature requests to the public SourceForge Ticket System either as requests for development by SOS or as code contributions.
- Code modifications by users of commercial licenses
- Code modifications are usually effected by the SOS Development Team, not by the customer. However, we will review code contributions of customers.
- Users of commercial licenses submit their change requests to SOS. The procedure is the same for change requests that are to be developed by SOS and for code contributions of customers. The SOS Ticket System offers the issue type "Change Request". Such requests will be initially reviewed and answered by the SOS Support Team.
- Procedure for Change Requests
- If a change request is accepted during the initial review by the SOS Support Team then it will be added to the Requirements Management System.
- The process to manage requirements includes legal aspects of code submissions including compliance with our dual licensing model and technical aspects of quality of code and maintainability.
- Requirements are elaborated by the SOS Development Team and are subject to a final review by SOS and the initiating user or customer.
- At this stage the user or customer will receive approval or denial for submitted change requests.
- Change requests with valid requirements are added to the public Change Management System.
- During the Release Planning period decisions are taken if change requests will be added to the next release, to a later release or will be postponed.
- Change requests based on paid development will be preferred and are assigned a fixed release date.
- Change requests that attract broader feedback from the community are equally preferred.
- If a change request is accepted during the initial review by the SOS Support Team then it will be added to the Requirements Management System.
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