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If a license exceeds its expiration date then this is displayed from a red popup window in the right hand lower part of JOC Cockpit views.

In this situation the clustering cluster functionality of JOC Cockpit, Controllers and Agents stops working.

• The Manage Controllers/Agents page does not offer
  • to manage Controller Clusters,
  • to manage Agent Clusters.
• Standalone Agents can still be managed from JOC Cockpit. However, a Controller configured for cluster operation will deny to perform any operation on Agents.

What to do if the License Key did expire?

• Do not restart any of JOC Cockpit, Controller or Agents.
• Keep cool, we are here to help. Get in contact with SOS using our ticket system at https://support.sos-berlin.com, by phone or by sending e-mail to: sales@sos-berlin.com